Travel Executive -Sales & Operations team

at Trip69, Thailand

Experience: 1 to 5 year in travel profile

Job Location: Thailand

Job Roles & Responsibilities

Key Responsibilities:

Assists clients in booking a holiday package of their choice. The role demands sales and operations for Fixed Departures/ Group Packages in Thailand and other long-haul destinations. In this role, you will help provide quotes to find the best value options available and make bookings for transport, accommodation, sightseeing activities, and other travel-related activities a client may need.

• > Handling traveller queries and taking travel requirements
• > Understand clients requirements and offer packages accordingly
• > Coordinating with the operations team.
• > Handling operations/sales for outbound tour inquiries (Understanding of European destinations is preferred)
• > Create bookings/reservations for customers, Prepare itineraries, tour costing, hotel booking and customization of international / outbound tour packages.
• > Providing excellent customer service experiences - Taking care of any customer escalation post booking and helping with appropriate resolution.
• > Assisting clients with visa processing, flight ticketing, and pre-trip formalities.
• > Post sales file operations, Invoicing.
• > Achieve the assigned sales targets.
• > Responsible for generating revenue for the company.
• > Responsible to ensure that the tour is operated smoothly.

Required Skills:

• > Excellent communication and interpersonal skills are a must
• > Having a passion for Sales and customer service is a must
• > Basic Knowledge of Computer
• > Language Speaking & Writing Thai and English
• > Knowledge of Online booking of flights, hotels, etc. preferred but not a constraint
• > Good knowledge of major international travel destinations is preferred but not a constraint
• > Must have knowledge of world geography, hotels & airport preferred but not a constraint
• > Candidates from travel / Airlines / Hospitality industry will be preferred

Good To Have:

• > Graduation/Post Graduation in Travel &Tourism